Refund Policy

Refund Policy

Clear refund rules for digital subscription access to guides and AI troubleshooting.

Effective date: May 17, 2026

Website operator: Ananya Enterprises (UDYAM-UP-57-0000377).

Refund contact: support@printananya.online

Subscription model

QuickFix AI offers digital access to troubleshooting guides and AI Help. The current subscription plan shown on the website is 20 USD per year unless a different amount is displayed at checkout before purchase. Payments are processed through Stripe or the payment provider shown at checkout.

Refund eligibility

Refunds may be approved in the following cases:

  • Duplicate payment or accidental double charge for the same account and subscription period.
  • Verified unauthorized payment, subject to payment-provider and account review.
  • Paid access was not activated because of a technical failure on our side and we could not restore access within a reasonable time after you contacted support.
  • A billing amount was materially different from the amount displayed at checkout.

Generally non-refundable cases

Because this is a digital subscription service, payments are generally non-refundable once access has been activated, except for the eligible cases above. Refunds are generally not provided for:

  • Changing your mind after accessing paid content.
  • Not using the subscription after purchase.
  • Device issues that are not resolved by a guide or AI suggestion.
  • Failure to read the Terms, Privacy Policy, or Refund Policy before purchase.
  • Issues caused by your device, internet connection, browser, email account, or payment method.

Request window

Refund requests should be submitted within 7 days of the original charge date. Requests after 7 days may be declined unless required by applicable law or payment-provider rules.

How to request a refund

Email support@printananya.online with:

  • Account email used for purchase.
  • Payment date, amount, and transaction/reference ID if available.
  • Reason for the refund request.
  • Any screenshot or error message showing access failure, duplicate payment, or incorrect billing.

Review and processing timeline

We aim to review refund requests within 2 to 5 business days. If approved, refunds are initiated through the original payment processor. Final bank/card posting may take 5 to 10 business days or longer depending on your bank or card issuer.

Chargebacks and disputes

If you file a chargeback or payment dispute, subscription access may be paused while the dispute is reviewed. Please contact us first so we can try to resolve billing or access issues faster.

Policy updates

We may update this policy. The version published on this page applies to purchases made after the effective date shown above.